Reference

How filbetfun Handles Your Personal Information

This Privacy Policy explains what personal data filbetfun collects when you use our lobby, how we use it, and what rights you have over it. Every account action — from opening your wallet to processing a GCash or Maya transaction — is covered here.

Data collected only for account purposesGCash, Maya, InstaPay details handled securelyYour rights to access and update your dataNo third-party sale of your informationPhilippines-based account support available
filbetfun How filbetfun Handles Your Personal Information
HOW WE PROTECT YOU

Data Security and Your Account Rights

Secure Data Storage

Your account data is stored with SSL encryption. Payment references for GCash, Maya, and InstaPay transactions are held only as long as the transaction record requires.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which lobby sections load slowly on mobile. You can manage cookie preferences from your browser settings.

Data Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request via live chat or email and we will process it under Philippine data-privacy rules.

Data Correction and Deletion

If your stored details are wrong or outdated, flag it through Account Settings or contact support. Deletion requests are assessed against legal retention obligations before we act.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the chat icon inside your account dashboard. A support agent can take your data enquiry and escalate it to our privacy team the same day.
Email Support Send your data request or correction enquiry to our support address shown in your account settings. We aim to respond within three business days.
Account Settings Log in, go to Account Settings, and use the Data and Privacy tab to view or update the personal details stored against your profile directly.

Common Questions About Your Privacy on filbetfun

These are the questions we hear most often about data, account privacy, and your rights as a registered player. If your question is not here, our live chat and email support can help with specific account data enquiries.

We collect your name, email address, contact number, and the payment method you register — GCash, Maya, or InstaPay. Identity documents may be requested during account verification to comply with applicable rules.

Only with the payment processors needed to complete your transaction. We do not share your e-wallet details with advertisers or unrelated companies, and we never sell your financial data.

Retention periods follow Philippine data-privacy requirements. Transaction records tied to GCash, Maya, and InstaPay are kept for as long as legal obligations require, then deleted or anonymised.

Yes. Send a data-access request through live chat or email support. We process these under applicable data-privacy rules and aim to respond within three business days of receiving your request.

Log in, open Account Settings, and go to the Data and Privacy tab to edit your profile details directly. For document-level changes, contact support via live chat or email for assistance.

We use session cookies for login continuity and analytics cookies to check lobby performance on mobile. You can adjust or block cookies through your browser settings at any time without losing your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.