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What You Agree to When You Use filbetfun

These legal terms set out how your account works, what we collect, and what both sides are responsible for. Access to the platform depends on local law and is available only where permitted for eligible players in the Philippines.

Account EligibilityPhilippines Access RulesData & PrivacyPayment TermsUser Conduct
filbetfun What You Agree to When You Use filbetfun
YOUR RIGHTS HERE

How filbetfun Handles Your Data and Account

We collect only what we need to operate your account and process transactions through GCash, Maya, and InstaPay. Your data is not sold to third parties. We retain account records for the period required by applicable rules, after which inactive records are deleted or anonymised. You can request a copy of your data or ask us to correct it at any time through the in-account help form.

Data We Collect

We store your registration details, transaction history across GCash, Maya, and InstaPay, and session logs. We collect only what is needed for account operation and verification.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, use the lock-account option in settings and contact support immediately.

Data Retention and Requests

Records are kept for the period required under applicable rules. To request access, correction, or deletion of your data, submit a request through the in-account help form with your verified email.

CONTACT US

Reach Us for Any Legal or Account Query

If you have a question about these terms, need to request a data change, or want to report a policy concern, our support team handles it directly. You can reach us through live chat on the platform, by email, or through the in-account help form. We aim to respond to formal policy queries within one business day.

Live Chat Open the chat widget from your account dashboard. Describe your legal or policy concern and an agent will assist you directly during operating hours.
Email Support Send your query to our support address listed in the account help section. Include your registered email so we can verify your identity before responding.
In-Account Help Form Log in, go to the Help section, and submit a formal request. This creates a tracked ticket — useful for data access or account-correction requests.

Common Questions About Our Legal Terms

These are the questions we get most often about account eligibility, data rights, and how our terms work in practice. If your question is not covered here, reach out through live chat or the in-account help form.

Eligibility depends on local law where you are based. The platform is available only to players in regions where this type of online gaming is permitted. We verify eligibility during account registration.

We retain records for the period required under applicable rules after account closure. Once that period ends, your data is deleted or anonymised. You can request this through the help form.

Yes. Submit a data access request through the in-account help form with your registered email. We will verify your identity and respond with the details we hold on your account.

We post the revised terms with an updated date whenever changes are made. Continuing to use your account after the update date means you accept the revised version. Check the legal page periodically.

Yes. Transaction records are stored as part of your account history for verification and dispute resolution purposes. These records are not shared with third parties outside of what applicable rules require.

Use the lock-account option in your account settings immediately, then contact support through live chat or email. An OTP re-verification will be required before the account is restored to you.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.